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Products and Ingredients

What a wonderful idea and you most certainly can! The CLEANSE Balm is a magical multi-tasking formula, and its wonderful plant-based oils have intense moisturising and hydrating properties. If your skin is feeling dry and flaky from too much time in the air conditioning or simply the dry winter blues, apply the CLEANSE Balm all over your face and décolleté. Rather than rinsing it off immediately, leave it to sit and soak in for 5-10 minutes for an express treatment or even overnight for longer-lasting results. Wake up to more supple, glowing and plumper skin!

SEEH Skincare does not use any synthetic fragrances in its products. Our signature scents are 100% naturally-derived and comply with the strict standards of the International Fragrance Association (IFRA). The IFRA standards are updated regularly and based on extensive research and toxicological research.

The SEEH Skincare range is proudly free of nasties and skin irritants including parabens, phthalates, petrochemicals, PEGs, mineral oils, sulphates, silicones, GMOs, and synthetic colours and fragrances.

SEEH Skincare has a super strict cruelty free policy. No products or source ingredients are tested on animals and we have the PETA certification to prove it! We do not test on any animals (except willing humans of course!) and we have adhered to cruelty free practices from first launch. Our manufacturing and testing processes are completely free from animal testing and we only source from suppliers who do not test on animals.

SEEH Skincare products are scientifically formulated with 100% natural ingredients designed to treat and protect an array of skin types and conditions. The entire range does not contain any animal by-products or animal derivatives and we have the PETA certification to prove it! Rest assured you will find no lanolin, beeswax, emu oil, honey or any other animal product in our formulations. We use only pure and powerful plant-based oils and extracts to promote healthy, glowing skin.

All SEEH Skincare products will last up to 24 months unopened from date of manufacture. On all packaging there is also an international open jar icon. This icon will show you the shelf life of the product once opened. For example, both the CLEANSE Makeup Melting Cleansing Balm and SMOOTH Exfoliating Facial Polish are suitable for use for up to 12 months once opened.

At SEEH Skincare we are making a conscious effort to minimise and offset our impact on the environment wherever possible. We endeavour, where possible, to utilise only eco-friendly packaging and shipping materials. The CLEANSE Makeup Melting Cleansing Balm glass jars and shipping boxes are 100% recyclable. All packaging pellets are biodegradable. Please check with your local council for plastic recycling capabilities.

We are also proud supporters of TerraCycle® who provide a recycling solution and a second life to your used beauty products with their FREE Beauty Products Recycling Program. We encourage you to sign up with TerraCycle, download a free shipping label or find a drop-off location near you so you can support the sustainability movement as well.

We're an Australian-owned and operated company. Our products are manufactured in Sydney and distributed from Adelaide.

As a general rule we do not offer samples of our products. From time to time we could have samples available so we encourage you to get in contact with us and we will do our best to help. If you have concerns with allergies or skin conditions please refer to that section of the FAQs.

We provide full disclosure of all our ingredients in each product so please refer to those in the product descriptions. If in doubt always perform a patch test on hidden skin first.

The great thing about the SEEH Skincare CLEANSE Makeup Melting Cleansing Bam and SMOOTH Exfoliating Facial Polish duo is that neither of the formulas are water-based which means they inhibit the growth of mould, fungus and bacteria. This means there is no need to preserve the products, and we just include lots of antioxidants to prevent against rancidity (but mainly for their amazing skin benefits!)

This won’t be the case forever though so we don’t sing it from the rooftops too loudly. As our skincare range expands and we introduce water-based products we will be required to use preservatives to protect against mould, fungus and bacteria growth. Don’t worry through, we are committed to use only nasty-free natural preservatives. You won’t see any parabens in any of our products, ever!

Unfortunately, we cannot guarantee that you will not have an allergic reaction as all out products are produced in an environment where cross-contamination is possible, albeit unlikely. Our products don’t contain gluten but we do use natural nut oils and butters in our products. For instance, we include sweet almond oil and shea nut butter in our CLEANSE Makeup Melting Cleansing Balm for the intense moisturising and nourishing properties. If you have concerns about allergies please refer to the ingredient lists in the product descriptions, discuss with your doctor, and always perform a patch test on hidden skin first.

The main ingredients both pregnant and breastfeeding ladies should avoid are Vitamin A and its derivatives (Retinol, retinoic acid etc), BHAs and a lot of the nasties we don’t use like parabens and phthalates!

We provide full disclosure of all our ingredients in each product so please refer to those in the product descriptions. The Bergamot Essential Oil we use is bergaptene free and used at low levels, well within the strictest of standards upheld by the International Fragrance Association (IFRA).  If you have any doubts or questions we always suggest talking to your doctor before introducing a new product onto your skin.

Skin Concerns

Your skin will benefit from any of our products, but in particular the CLEANSE Makeup Melting Cleansing Balm. The signature product was made with you in mind (although it is suitable for all skin types) with its skin softening, super nourishing, hydrating and moisturising formula all in one step! It won’t strip your skin of moisture leaving it tight and dry like other products. You seriously won’t look back!

We are very pleased to say that you absolutely can. In fact, our founder and sensitive skin bearer swears by them! The CLEANSE Makeup Melting Cleansing Balm is packed full of anti-inflammatory, soothing and calming botanical oils which make it fantastic for angry and sensitive skin.

The great thing about our SMOOTH Exfoliating Facial Polish is that it is completely customisable! For a deeper clean, sprinkle more, for really inflamed and irritated skin, sprinkle less. 

We suggest always performing a patch test on hidden skin first if you have concerns.

Most definitely! In fact, we encourage it. You should be cleansing your skin with a product that doesn’t strip hydration or alter the skin’s pH by wreaking havoc on the skin’s natural acid mantle. If you are prone to congestion and breakouts we really suggest exfoliating 2-3 times per week. The CLEANSING POLISH DUO was made for you!

Your skin will benefit from any of our products, but in particular the CLEANSE Makeup Melting Cleansing Balm. It is packed full of skin plumping natural oils and butters, and antioxidants and Vitamin C for the anti-ageing benefits. It is gentle and nourishing, and will leave your skin feeling hydrated and plumper.

Let’s not forget exfoliation, however. As the skin matures, collagen production declines. Gentle exfoliation 2-3 times per week will increase blood circulation in the deeper layers of the skin, which promotes skin cell regeneration and a younger healthy glow.

A common misconception with oily skin is thinking your skin will become oilier if you apply topical oils and butters. In truth, often what is causing the oily build up is an underlying lack of hydration in your skin’s surface. Dehydration can lead to an over compensation and over production of the skin’s natural oils, or sebum. Getting your skin’s hydration levels right is the first step to amazing skin.

If you are cleansing with a product that is stripping away your natural hydration then chances are you are doing more harm than good to your skin’s natural cycle. Switching to a hydrating cleansing balm like the CLEANSE Balm can get your routine off on the right foot.

Eczema triggers are different for everyone, so it’s hard for us to say that using SEEH Skincare products won’t cause you to flare up. Importantly our CLEANSE Makeup Melting Cleansing Balm is chockers full of skin softening and soothing plant-based oils and butters like Jojoba oil, Shea butter and anti-inflammatory botanical extracts like Calendula. We suggest always performing a patch test on hidden skin first if you have concerns.

Orders and Payment

We accept Visa, MasterCard and American Express through the website. You can also pay with PayPal and Afterpay.

The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments.

Here are a few reasons why a payment can be declined with Afterpay:

- Your first payment amount must be available at the time of purchase - even if you have nothing to pay today

- Your Afterpay account has overdue payments owing

- The Afterpay risk management department has declined your payment

For any questions regarding your Afterpay payment please contact the Afterpay Customer Support team on: 
Australia
▪ Phone: 1300 100 729 
▪ Email: info@afterpay.com.au 
▪ Weekdays – 08:00 to 19:30 (AEST) 
▪ Saturday – 09:00 to 17:00 (AEST)

New Zealand: 
▪ Phone: 0800 461 268 
▪ Email: info@afterpay.com.au 
▪ Weekdays – 09:00 to 21:00 (NZST) 
▪ Saturday – 11:00 to 19:00 (NZST)

Please contact the Afterpay Customer Support team on:
Australia:
▪ Phone: 1300 100 729
▪ Email: info@afterpay.com.au
▪ Weekdays – 08:00 to 19:30 (AEST)
▪ Saturday – 09:00 to 17:00 (AEST)

New Zealand:
▪ Phone: 0800 461 268
▪ Email: info@afterpay.com.au
▪ Weekdays – 09:00 to 21:00 (NZST)
▪ Saturday – 11:00 to 19:00 (NZST)

Nope, sorry - online store available only at this stage. But we are working on partnering with retailers so stay tuned. Sign up to our mailing list for the latest news.

If you wish to change anything in your order please send an email to enquiries@seehskincare.com with your order details and information about the request. Doing this as quickly as possible will give us a greater chance of fixing the order before it’s sent.

If, however, the order has already been shipped then we can’t help unfortunately. But have a look at the returns or refunds section of the FAQ for more help.

You will be alerted that we're out of stock when you try to buy it, and if your sign up for email alerts we will let you know when it’s back on the shelf!

Visa, Mastercard, PayPal and AfterPay

If you sign into your account to make a purchase then the order status and shipping number will be tracked within your account profile. Simply login and select View my order history.

We will also send you an email letting you know when your order has shipped and is on its way.

Shipping and Delivery

Most definitely - SEEH Skincare products make the perfect gift! Just make sure you enter the correct shipping details for who you are sending the gift to during the checkout process

It will depend on which postage and handling option you selected at check out.

We have all the postage and handling details available on our shipping page here.

Once your order is shipped you will receive a confirmation email from us which will include your AusPost tracking number.

You can track the progress of your order at the AusPost website by entering your tracking number. If you are unable to locate your consignment number, or if you have any questions about your shipped order please Contact Us and our Customer Service team will assist you with your enquiry.

Unfortunately, we are unable to offer international shipping at this time.

Unfortunately, we cannot accommodate split shipments.  If you wish to ship to multiple addresses, you can do this by creating separate orders, each with their own delivery address.

Returns and Refunds

Check out our refund policy here.

Check out our returns policy here.

General

It couldn’t be simpler; just click on the product you are loving to enter a customer product review and testimonial. We will publish your handy work on our homepage or as a product review and you can show everyone, in fact we encourage it! Want to love us in more ways than one? Follow us on Facebook and Instagram @seehskincare and tag us in your photos using #seehskincare. We would love to see all your fresh faces loving our products!

At the bottom of this webpage is a subscription box. Simply enter in your email address to sign up and we promise to keep you updated on all the latest offers, blog posts, new product launches and more!

We would love to hear from you! Send an email to enquiries@seehskincare.com or fill in the enquiry form on our Contact Us page here

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